Legal
Privacy Policy
Last updated: May 13, 2026
This Privacy Policy explains how UNIT 365 collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or sign up for email or SMS updates.
We use order information to process purchases, ship products, prevent fraud, and provide customer support.
Email and SMS messages are sent only where you opt in or where otherwise permitted. You can unsubscribe at any time.
We use trusted ecommerce, analytics, hosting, and marketing providers to operate and protect the store.
Information We Collect
- Contact information: name, email address, phone number, shipping address, billing address, and support messages.
- Order information: products purchased, size/color selections, order value, payment status, fulfillment status, and returns or exchange details.
- Technical information: IP address, browser type, device information, pages viewed, interactions, referral URLs, and approximate location derived from your device or network.
- Marketing information: email and SMS signup details, consent status, message engagement, and product browsing or cart activity connected to your profile.
How We Use Information
- Process orders, confirm payments, ship products, and manage returns or exchanges.
- Respond to customer service requests and provide order updates.
- Send email and SMS marketing, restock updates, discount codes, and abandoned cart or checkout reminders when permitted.
- Personalize product recommendations and improve website performance.
- Detect fraud, prevent abuse, secure the website, and comply with legal obligations.
Cookies, Analytics, and Advertising
We use cookies, pixels, and similar technologies to keep the site working, remember cart activity, measure performance, understand product interest, and support advertising and email/SMS marketing. Our site may use providers such as Shopify, Klaviyo, Meta Pixel, Vercel, and related ecommerce tools. You can control some tracking through your browser, device settings, and ad platform preferences.
How We Share Information
We share personal information with service providers that help us operate the store, including checkout, payment processing, fraud prevention, hosting, analytics, marketing, email/SMS messaging, shipping, and customer support providers. We do not sell personal information for money. Some analytics or advertising activity may be considered "sharing" or "selling" under certain U.S. state privacy laws.
Data Retention
We keep personal information for as long as needed to provide services, fulfill orders, maintain business records, resolve disputes, prevent fraud, comply with law, and protect UNIT 365. When information is no longer needed, we delete, de-identify, or securely retain it as required.
Your Privacy Choices
- Email: use the unsubscribe link in any marketing email.
- SMS: reply STOP to opt out of text messages.
- Access, correction, or deletion: contact us to request access to, correction of, or deletion of personal information where available by law.
- State privacy rights: if your state provides additional privacy rights, we will respond to verified requests as required.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the current version.
Contact
For privacy requests or questions, contact us at unit365clo@gmail.com.